📞 Call-back & 🚗 Delivery
Classification & Complexity
- Entity classification
- Customer
- Reason
- No internal, employee, or suspect match
- Complexity tier
- Medium (Tier 2, ×1.5)
- Reason
- No note text — defaulted to Tier 2 (Medium)
- Weighted load
- 0.1 units (real estimate: 0.1h from WIP Detail — complexity tier shown for reference, not re-applied)
- Remaining hours
🧩 Parts to verify (advisory — you decide)
🔴 Likely missing
-
Drain plug crush washer / gasket
— Lube, Oil & Filter Service - Synthetic Oil
Oil changes usually need a new drain-plug crush washer (some vehicles reuse the plug).
🛠 Build Work / Quick Estimate — 2023 Toyota Tacoma
Pick (or type) a service and the parts (your part numbers + typical qty) and labor hours draft from your history — completeness included. Parts & hours only; price it in Protractor. For rare jobs your history can't cover, 🤖 AI drafts a generic parts list + ballpark hours to verify.
No draft yet — search a service above to start one.
Estimate Detail (from WIP Detail export)
- Estimated labor hours
- 0.1 h
- Services on ticket
- 1
🛠 Lube, Oil & Filter Service - Synthetic Oil · 2 parts
| Part # | Description | Qty | Cost |
|---|---|---|---|
| CA011G | Engine Oil 0W-20 Synthetic GF6 | 6 | $28.69 |
| PXL57047MP | Engine Oil Filter | 1 | $3.96 |
Technician Recommendations (advisory — advisor decides)
- Job type
- Standard repair
- Capability needed
- Light / medium repair & maintenance
| Rank | Technician | Skill | Match | Why |
|---|---|---|---|---|
| 1 | Anthony Miller DNC Staff | A | 56% (score 3.4) | Skill A (+3); no specialty match (+0); efficiency 1.5 (+1.0); workload 2/10 (-0.6) |
| 2 | Tawnee J Ralston DNC | B | 45% (score 2.7) | Skill B (+2); no specialty match (+0); efficiency 1.5 (+1.0); workload 1/10 (-0.3) |
These are recommendations only — no technician is auto-assigned. The advisor keeps full control of dispatch.
Override actions
Job data
- Source
- wip (appointment: no, WIP: yes)
- Type
- Work Order
- Workflow stage
- Work Completed
- Authorization
- ❓ Not authorized — held out of technician workload
- Service advisor
- Sundstrom, Emily
- Technician
- Ian Anderson
- Scheduled
- Tue Apr 21, 2026
- Promised (contact)
- Fri May 01, 2026
- Last modified
- Apr 24, 2026
- Vehicle
- 2023 Toyota Tacoma TRD Sport V6 3.5L 3456CC
- VIN / Unit
- 3TYCZ5AN6PT130810
- Mileage in
- 25358
- Total
- $40.06
- Parts / Labor / Sublet
- $36.82 / $0.00 / $0.00
- GP %
- -0.9%
- Labor hrs billed / tech hrs
- 0.1 / 0.1
Override history
| When | Action | Detail |
|---|---|---|
| 2026-06-18T14:10:27 | Exclude | Excluded from scheduling |