📞 Call-back & 🚗 Delivery
Classification & Complexity
- Entity classification
- Customer
- Reason
- No internal, employee, or suspect match
- Complexity tier
- Medium (Tier 2, ×1.5)
- Reason
- No note text — defaulted to Tier 2 (Medium)
- Weighted load
- 1.4 units (real estimate: 1.4h from WIP Detail — complexity tier shown for reference, not re-applied)
- Remaining hours
🧩 Parts to verify (advisory — you decide)
🔴 Likely missing
-
Brake Cleaner
— Disc Brake Pads & Rotors (Front) AI
Essential for cleaning rotors and calipers before installation to ensure proper pad seating and braking performance.
-
Brake hardware / clip kit
— Disc Brake Pads & Rotors (Front)
Brake jobs usually include a new hardware/abutment clip kit.
-
Caliper / slide grease
— Disc Brake Pads & Rotors (Front)
Caliper slide pins and pad ears should be greased.
🛠 Build Work / Quick Estimate — 2010 Chevrolet Silverado 1500
Pick (or type) a service and the parts (your part numbers + typical qty) and labor hours draft from your history — completeness included. Parts & hours only; price it in Protractor. For rare jobs your history can't cover, 🤖 AI drafts a generic parts list + ballpark hours to verify.
No draft yet — search a service above to start one.
Estimate Detail (from WIP Detail export)
- Estimated labor hours
- 1.4 h
- Services on ticket
- 1
🛠 Disc Brake Pads & Rotors (Front) · 2 parts
| Part # | Description | Qty | Cost |
|---|---|---|---|
| 8472ADK1C | NAPA Adaptive One Front Brake Rotor and Pad Kit | 1 | $209.99 |
| 84032 | Dot 4 Brake Fluid Ultra-Dry Flushing Formula Meets or Exceeds Motor Vehicle Safety Standards 116, SAE-J1702, ISO-4925 | 2 | $32.70 |
Technician Recommendations (advisory — advisor decides)
- Job type
- Standard repair
- Capability needed
- Light / medium repair & maintenance
| Rank | Technician | Skill | Match | Why |
|---|---|---|---|---|
| 1 | Anthony Miller DNC Staff | A | 56% (score 3.4) | Skill A (+3); no specialty match (+0); efficiency 1.5 (+1.0); workload 2/10 (-0.6) |
| 2 | Tawnee J Ralston DNC | B | 45% (score 2.7) | Skill B (+2); no specialty match (+0); efficiency 1.5 (+1.0); workload 1/10 (-0.3) |
These are recommendations only — no technician is auto-assigned. The advisor keeps full control of dispatch.
Override actions
Job data
- Source
- wip (appointment: no, WIP: yes)
- Type
- Work Order
- Workflow stage
- Work Completed
- Authorization
- ❓ Not authorized — held out of technician workload
- Service advisor
- Smith II, James DNC
- Technician
- Halstead, Keagan
- Scheduled
- Tue May 19, 2026
- Promised (contact)
- Wed May 20, 2026
- Last modified
- May 22, 2026
- Vehicle
- 2010 Chevrolet Silverado 1500 LS V8 4.8L 294CID VIN A
- VIN / Unit
- 1GCSKREA8AZ217687
- Mileage in
- —
- Total
- $293.39
- Parts / Labor / Sublet
- $269.66 / $0.00 / $0.00
- GP %
- 10.0%
- Labor hrs billed / tech hrs
- 0.4 / 0.4
Override history
| When | Action | Detail |
|---|---|---|
| 2026-06-18T14:10:13 | Exclude | Excluded from scheduling |