📞 Call-back & 🚗 Delivery
Classification & Complexity
- Entity classification
- Customer
- Reason
- No internal, employee, or suspect match
- Complexity tier
- Medium (Tier 2, ×1.5)
- Reason
- No note text — defaulted to Tier 2 (Medium)
- Weighted load
- 26.6 units (real estimate: 26.6h from WIP Detail — complexity tier shown for reference, not re-applied)
- Remaining hours
🧩 Parts to verify (advisory — you decide)
🔴 Likely missing
-
Engine Coolant / Antifreeze
— Engine Block Assembly AI
Cooling system refill required after water pump and thermostat replacement.
-
O-Ring
— Engine Block Assembly AI
Turbocharger oil feed/outlet connections typically require new sealing rings.
-
Intake Manifold Gasket Set
— Engine Block Assembly AI
Insufficient quantity; 4 pieces needed but only 1 piece listed for engine.
-
Water Pump
— Engine Block Assembly AI
Pump assembly listed but actual replacement pump unit not specified separately.
-
Ignition Coil Boot
— Engine Block Assembly AI
Commonly replaced during upper engine work to ensure proper spark plug sealing.
🟡 Consider (upsell / while-in-there)
-
coolant
— Engine Block Assembly
At your shops, 62% of 'Engine Block Assembly' jobs (48 seen) included a coolant.
🛠 Build Work / Quick Estimate — 2019 INFINITI QX30
Pick (or type) a service and the parts (your part numbers + typical qty) and labor hours draft from your history — completeness included. Parts & hours only; price it in Protractor. For rare jobs your history can't cover, 🤖 AI drafts a generic parts list + ballpark hours to verify.
No draft yet — search a service above to start one.
Estimate Detail (from WIP Detail export)
- Estimated labor hours
- 26.6 h
- Services on ticket
- 1
🛠 Engine Block Assembly · 17 parts
| Part # | Description | Qty | Cost |
|---|---|---|---|
| 16566HG00B | RETAINER | 1 | $19.36 |
| 15197HG00G | TURBOCHARGER OIL OUTLET | 1 | $106.67 |
| 21010HG00M | PUMP ASSY-WATER | 1 | $778.70 |
| 16590HG00F | COVER-EXHAUST MANIFOLD | 1 | $74.14 |
| 15196HG00D | GASKET | 1 | $8.82 |
| 16566HG00A | RETAINER | 1 | $15.57 |
| 15192HG00C | TUBE-TURBOCHARGER OIL FEED | 1 | $70.56 |
| 270 096 01 80 | Intake Manifold Gasket 1 piece/ need 4 per eng | 4 | $87.64 |
| — | Engine Block Assembly- Used | 1 | $4,000.00 |
| 14056HG02C | HOSE-WATER | 1 | $159.84 |
| 14411HG00N | TURBOCHARGER | 1 | $2,568.18 |
| N5065-JB91N | Valve Cover Gasket | 1 | $8.44 |
| K050594 | Drive Belt | 1 | $19.49 |
| 024 997 63 45 64 | Water Pump Gasket | 1 | $8.00 |
| 92725 | Spark Plug SILZKFR8E7S | 4 | $74.32 |
| 14056HG02D | HOSE-WATER | 1 | $142.54 |
| 1079-212 | Thermostat Kit | 1 | $83.69 |
Technician Recommendations (advisory — advisor decides)
- Job type
- Standard repair
- Capability needed
- Light / medium repair & maintenance
| Rank | Technician | Skill | Match | Why |
|---|---|---|---|---|
| 1 | Anthony Miller DNC Staff | A | 56% (score 3.4) | Skill A (+3); no specialty match (+0); efficiency 1.5 (+1.0); workload 2/10 (-0.6) |
| 2 | Tawnee J Ralston DNC | B | 45% (score 2.7) | Skill B (+2); no specialty match (+0); efficiency 1.5 (+1.0); workload 1/10 (-0.3) |
These are recommendations only — no technician is auto-assigned. The advisor keeps full control of dispatch.
Override actions
Job data
- Source
- wip (appointment: no, WIP: yes)
- Type
- Work Order
- Workflow stage
- Estimate Completed
- Authorization
- ⏸ Awaiting OK — held out of technician workload
- Service advisor
- Sundstrom, Emily
- Technician
- Robles, Fabrizio
- Scheduled
- Wed May 27, 2026
- Promised (contact)
- Mon Jun 22, 2026
- Last modified
- Jun 19, 2026
- Vehicle
- 2019 INFINITI QX30 Sport L4 2.0L 1991CC VIN C
- VIN / Unit
- SJKCH5CRXKA007657
- Mileage in
- 66032
- Total
- $19,894.53
- Parts / Labor / Sublet
- $13,035.60 / $5,160.22 / $0.00
- GP %
- 47.1%
- Labor hrs billed / tech hrs
- 26.6 / 26.6
Override history
No overrides recorded for this job.