📞 Call-back & 🚗 Delivery
📋 Customer intake — First Time Customer, 2026-06-18 21:47
| Vehicle | 2017 Jeep Grand Cherokee |
| Mileage | 60,000 - 100,000 |
| Oil Type | Not sure |
| Tow Or Haul | Occasionally |
| Primary Use | Daily commute |
| Known Issues | No |
| Anything Else | No |
| Daily Driving | 10 30 |
| Last Serviced | 3 6 months |
| License Plate | BFT0058 |
| Modifications | No |
| Spending Limit | Call first |
| Preferred Contact | Call |
| Driving Conditions | Mix |
| Additional Findings | Call before extra |
| Maintenance Records | Yes |
| Oil Change Frequency | Every 7 10k |
| Maintenance Philosophy | In between |
| Previous Service Location | Dealership |
Classification & Complexity
- Entity classification
- Customer
- Reason
- No internal, employee, or suspect match
- Complexity tier
- Medium (Tier 2, ×1.5)
- Reason
- No note text — defaulted to Tier 2 (Medium)
- Weighted load
- 9.1 units (real estimate: 9.1h from WIP Detail — complexity tier shown for reference, not re-applied)
- Remaining hours
🧩 Parts to verify (advisory — you decide)
🔴 Likely missing
-
Exhaust Nut
— Exhaust Manifold AI
Required to secure exhaust manifold to engine block studs.
-
Double Ended Stud
— Exhaust Manifold AI
Commonly needed to replace broken or damaged studs during manifold installation.
-
Oxygen Sensor
— Exhaust Manifold AI
Often removed and replaced when manifold work disturbs the exhaust system.
🛠 Build Work / Quick Estimate — 2017 Jeep Grand Cherokee
Pick (or type) a service and the parts (your part numbers + typical qty) and labor hours draft from your history — completeness included. Parts & hours only; price it in Protractor. For rare jobs your history can't cover, 🤖 AI drafts a generic parts list + ballpark hours to verify.
- Valley Automotive Standard Inspection A 'No' complaint requires a comprehensive baseline inspection to identify what system or component is malfunctioning or not operating.
- Comprehensive Inspection With an ambiguous complaint, a thorough vehicle inspection across all major systems will help pinpoint the specific concern.
- Diagnose Electrical Problem as Described Common 'no' complaints often relate to electrical issues such as starting, charging, or component operation failures.
- Diagnose Engine Concern Engine not starting or not running is among the most frequent 'no' complaints requiring diagnostic evaluation.
- Diagnose Starting & Charging System - AVR (Amperage, Voltage and Resistance) Test Testing the battery, alternator, and starter system will confirm if the vehicle has a starting or charging problem.
- Diagnose Gauges / Warning Light Concern A 'no' complaint may indicate warning lights or gauge failures that can help identify underlying system problems.
No draft yet — search a service above to start one.
Estimate Detail (from WIP Detail export)
- Estimated labor hours
- 9.1 h
- Services on ticket
- 2
🛠 Exhaust Manifold · 2 parts
| Part # | Description | Qty | Cost |
|---|---|---|---|
| 674-257 | Exhaust Manifold | 1 | $143.49 |
| MS97083 | Exhaust Manifold Gasket Set | 1 | $27.88 |
🛠 BG Brake Fluid System Service · 1 part
| Part # | Description | Qty | Cost |
|---|---|---|---|
| 84032 | Dot 4 Brake Fluid Ultra-Dry Flushing Formula Meets or Exceeds Motor Vehicle Safety Standards 116, SAE-J1702, ISO-4925 | 2 | $32.70 |
Technician Recommendations (advisory — advisor decides)
- Job type
- Standard repair
- Capability needed
- Light / medium repair & maintenance
| Rank | Technician | Skill | Match | Why |
|---|---|---|---|---|
| 1 | Anthony Miller DNC Staff | A | 56% (score 3.4) | Skill A (+3); no specialty match (+0); efficiency 1.5 (+1.0); workload 2/10 (-0.6) |
| 2 | Tawnee J Ralston DNC | B | 45% (score 2.7) | Skill B (+2); no specialty match (+0); efficiency 1.5 (+1.0); workload 1/10 (-0.3) |
These are recommendations only — no technician is auto-assigned. The advisor keeps full control of dispatch.
Override actions
Job data
- Source
- wip (appointment: no, WIP: yes)
- Type
- Work Order
- Workflow stage
- Work Authorized
- Authorization
- ✅ Authorized
- Service advisor
- Sundstrom, Emily
- Technician
- Ian Anderson
- Scheduled
- Thu Jun 18, 2026
- Promised (contact)
- Mon Jun 22, 2026
- Last modified
- Jun 19, 2026
- Vehicle
- 2017 Jeep Grand Cherokee Trailhawk V8 5.7L 345CID VIN T
- VIN / Unit
- 1C4RJFLT0HC768889
- Mileage in
- 77765
- Total
- $2,421.46
- Parts / Labor / Sublet
- $449.03 / $1,686.99 / $0.00
- GP %
- 71.3%
- Labor hrs billed / tech hrs
- 9.1 / 9.1
Override history
No overrides recorded for this job.