📞 Call-back & 🚗 Delivery
Classification & Complexity
- Entity classification
- Customer
- Reason
- No internal, employee, or suspect match
- Complexity tier
- Medium (Tier 2, ×1.5)
- Reason
- No note text — defaulted to Tier 2 (Medium)
- Weighted load
- 7.2 units (real estimate: 7.2h from WIP Detail — complexity tier shown for reference, not re-applied)
- Remaining hours
🧩 Parts to verify (advisory — you decide)
🔴 Likely missing
-
Transmission Shift Lever Assembly or Shift Cable
— Transmission Shift Lever Assembly- Replace AI
Core replacement part for the shift lever assembly operation is not listed.
-
Transfer Case Fluid or Lubricant
— Differential Fluid Exchange - (4x4 service) Both axles and transfer case AI
Transfer case requires its own fluid type, typically ATF or specific transfer case fluid, not covered by the listed items.
-
Transmission Fluid- Transmax (Automatic Transmission Fluid)
— BG Automatic Transmission Fluid Service - Synthetic Fluid AI
Shop history shows Transmax ATF is standard for this service but is missing from current parts list.
🟡 Consider (upsell / while-in-there)
-
Cover gasket / RTV
— Differential Fluid Exchange - (4x4 service) Both axles and transfer case
Differential service usually includes cover gasket / rtv.
🛠 Build Work / Quick Estimate — 2021 GMC Canyon
Pick (or type) a service and the parts (your part numbers + typical qty) and labor hours draft from your history — completeness included. Parts & hours only; price it in Protractor. For rare jobs your history can't cover, 🤖 AI drafts a generic parts list + ballpark hours to verify.
No draft yet — search a service above to start one.
Estimate Detail (from WIP Detail export)
- Estimated labor hours
- 7.2 h
- Services on ticket
- 3
🛠 Transmission Shift Lever Assembly- Replace · 1 part
| Part # | Description | Qty | Cost |
|---|---|---|---|
| 85533426 | CONTROL,AUTOMATIC TRANSMISSION | 1 | $245.91 |
🛠 Differential Fluid Exchange - (4x4 service) Both axles and transfer case · 2 parts
| Part # | Description | Qty | Cost |
|---|---|---|---|
| CA326G | Automatic Transmission Fluid- Transmax | 2 | $12.95 |
| SP541 | Gear Oil 75W90GL5 | 4 | $28.70 |
🛠 BG Automatic Transmission Fluid Service - Synthetic Fluid · 2 parts
| Part # | Description | Qty | Cost |
|---|---|---|---|
| K6600 | TRANSMISSION CLEANING KIT PN# K6600 | 1 | $27.10 |
| 124715 | Transmission Fluid- Mobil 1 HP LV | 12 | $95.88 |
Technician Recommendations (advisory — advisor decides)
- Job type
- Standard repair
- Capability needed
- Light / medium repair & maintenance
| Rank | Technician | Skill | Match | Why |
|---|---|---|---|---|
| 1 | Anthony Miller DNC Staff | A | 56% (score 3.4) | Skill A (+3); no specialty match (+0); efficiency 1.5 (+1.0); workload 2/10 (-0.6) |
| 2 | Tawnee J Ralston DNC | B | 45% (score 2.7) | Skill B (+2); no specialty match (+0); efficiency 1.5 (+1.0); workload 1/10 (-0.3) |
These are recommendations only — no technician is auto-assigned. The advisor keeps full control of dispatch.
Override actions
Job data
- Source
- wip (appointment: no, WIP: yes)
- Type
- Work Order
- Workflow stage
- Work Completed
- Authorization
- ❓ Not authorized — held out of technician workload
- Service advisor
- Sundstrom, Emily
- Technician
- Ian Anderson
- Scheduled
- Tue Jun 16, 2026
- Promised (contact)
- Fri Jun 19, 2026
- Last modified
- Jun 19, 2026
- Vehicle
- 2021 GMC Canyon Denali V6 3.6L 222CID VIN N
- VIN / Unit
- 1GTG6EEN6M1260773
- Mileage in
- 66197
- Total
- $2,307.21
- Parts / Labor / Sublet
- $715.27 / $1,315.44 / $0.00
- GP %
- 64.0%
- Labor hrs billed / tech hrs
- 7.2 / 7.2
Override history
No overrides recorded for this job.