📞 Call-back & 🚗 Delivery
📋 Customer intake — Brake System Concern Intake Form, 2026-06-16 16:51
| Vehicle | 2016 Jeep Wrangler unlimited sport |
| VIN | 1C4BJWDG0GL102259 |
| Mileage | 100,000 - 150,000 |
| Pulling | Left |
| Abs Light | Yes |
| Pedal Feel | Normal |
| Vibration | None |
| Brake Fluid | Yes ok |
| Brake Noise | None |
| Brake Speed | High |
| Brake Concern | You hit a pot hole and jerks hard to left |
| Brake Condition | Wet |
| Last Brake Service | Unknown |
| Brake Warning Light | Intermittent |
Classification & Complexity
- Entity classification
- Customer
- Reason
- No internal, employee, or suspect match
- Complexity tier
- Medium (Tier 2, ×1.5)
- Reason
- No note text — defaulted to Tier 2 (Medium)
- Weighted load
- 3.0 units (default hours × 1.5 complexity — no estimate yet)
- Remaining hours
🛠 Build Work / Quick Estimate — 2016 Jeep Wrangler
Pick (or type) a service and the parts (your part numbers + typical qty) and labor hours draft from your history — completeness included. Parts & hours only; price it in Protractor. For rare jobs your history can't cover, 🤖 AI drafts a generic parts list + ballpark hours to verify.
- Diagnose Battery Concern Direct diagnosis of the dead battery condition to determine if it's a defective battery or a charging system issue.
- Diagnose Starting & Charging System - AVR (Amperage, Voltage and Resistance) Test Testing the alternator, starter, and charging system to identify if parasitic drain or alternator failure is causing the battery to go dead.
- Battery - Replace If the battery fails diagnostic testing, replacement is the most likely fix for a dead battery condition.
- Alternator If charging system testing shows the alternator is not maintaining proper charge, alternator replacement or repair may be needed.
- Battery Cable Terminal End Corroded or loose battery terminals can prevent proper charging and cause dead battery symptoms.
- Diagnose Battery Going Dead Concern. Comprehensive diagnosis to identify parasitic electrical draws or intermittent charging issues causing the battery to lose charge over time.
No draft yet — search a service above to start one.
Estimate Detail (from WIP Detail export)
⏳ Estimate pending — this ticket has no priced line items yet, so its hours are estimated from the shop default. It will fill in once the estimate is built in Protractor.
Technician Recommendations (advisory — advisor decides)
- Job type
- Standard repair
- Capability needed
- Light / medium repair & maintenance
| Rank | Technician | Skill | Match | Why |
|---|---|---|---|---|
| 1 | Anthony Miller DNC Staff | A | 56% (score 3.4) | Skill A (+3); no specialty match (+0); efficiency 1.5 (+1.0); workload 2/10 (-0.6) |
| 2 | Tawnee J Ralston DNC | B | 45% (score 2.7) | Skill B (+2); no specialty match (+0); efficiency 1.5 (+1.0); workload 1/10 (-0.3) |
These are recommendations only — no technician is auto-assigned. The advisor keeps full control of dispatch.
Override actions
Job data
- Source
- wip (appointment: no, WIP: yes)
- Type
- Work Order
- Workflow stage
- Inspection Completed
- Authorization
- ⏸ Awaiting OK — held out of technician workload
- Service advisor
- Sundstrom, Emily
- Technician
- Ian Anderson
- Scheduled
- Tue Jun 16, 2026
- Promised (contact)
- Mon Jun 22, 2026
- Last modified
- Jun 19, 2026
- Vehicle
- 2016 Jeep Wrangler Unlimited Sport V6 3.6L 3604CC 220CID VIN G
- VIN / Unit
- 1C4BJWDG0GL102259
- Mileage in
- 104853
- Total
- $234.07
- Parts / Labor / Sublet
- $0.00 / $198.47 / $0.00
- GP %
- 68.2%
- Labor hrs billed / tech hrs
- 1.4 / 1.4
Override history
No overrides recorded for this job.