📞 Call-back & 🚗 Delivery
📋 Customer intake — Brake System Concern Intake Form, 2026-06-16 16:51
| Vehicle | 2016 Jeep Wrangler unlimited sport |
| VIN | 1C4BJWDG0GL102259 |
| Mileage | 100,000 - 150,000 |
| Pulling | Left |
| Abs Light | Yes |
| Pedal Feel | Normal |
| Vibration | None |
| Brake Fluid | Yes ok |
| Brake Noise | None |
| Brake Speed | High |
| Brake Concern | You hit a pot hole and jerks hard to left |
| Brake Condition | Wet |
| Last Brake Service | Unknown |
| Brake Warning Light | Intermittent |
Classification & Complexity
- Entity classification
- Customer
- Reason
- No internal, employee, or suspect match
- Complexity tier
- Medium (Tier 2, ×1.5)
- Reason
- No note text — defaulted to Tier 2 (Medium)
- Weighted load
- 3.0 units (default hours × 1.5 complexity — no estimate yet)
- Remaining hours
🛠 Build Work / Quick Estimate — 2016 Jeep Wrangler
Pick (or type) a service and the parts (your part numbers + typical qty) and labor hours draft from your history — completeness included. Parts & hours only; price it in Protractor. For rare jobs your history can't cover, 🤖 AI drafts a generic parts list + ballpark hours to verify.
- Valley Automotive Standard Inspection Customer states vehicle was working fine until now, requiring a comprehensive diagnostic to identify what has changed or failed.
- Comprehensive Inspection General statement of recent failure requires thorough inspection across all vehicle systems to pinpoint the specific concern.
- Check Engine Light Is On Solid Most common reason for sudden vehicle malfunction is an activated check engine light indicating an emissions or engine fault.
- Diagnose Driveability Concern (Emission / Fuel / Ignition) Vague complaint of vehicle not working properly suggests potential fuel, ignition, or emissions system issue affecting performance.
- Battery Concern Sudden vehicle issues often stem from battery or charging system failure, which would prevent normal operation.
- Diagnose Electrical Problem as Described Electrical system failures can cause multiple symptoms appearing as general vehicle malfunction.
No draft yet — search a service above to start one.
Estimate Detail (from WIP Detail export)
⏳ Estimate pending — this ticket has no priced line items yet, so its hours are estimated from the shop default. It will fill in once the estimate is built in Protractor.
Technician Recommendations (advisory — advisor decides)
- Job type
- Standard repair
- Capability needed
- Light / medium repair & maintenance
| Rank | Technician | Skill | Match | Why |
|---|---|---|---|---|
| 1 | Anthony Miller DNC Staff | A | 56% (score 3.4) | Skill A (+3); no specialty match (+0); efficiency 1.5 (+1.0); workload 2/10 (-0.6) |
| 2 | Tawnee J Ralston DNC | B | 45% (score 2.7) | Skill B (+2); no specialty match (+0); efficiency 1.5 (+1.0); workload 1/10 (-0.3) |
These are recommendations only — no technician is auto-assigned. The advisor keeps full control of dispatch.
Override actions
Job data
- Source
- wip (appointment: no, WIP: yes)
- Type
- Work Order
- Workflow stage
- Inspection Completed
- Authorization
- ⏸ Awaiting OK — held out of technician workload
- Service advisor
- Sundstrom, Emily
- Technician
- Ian Anderson
- Scheduled
- Tue Jun 16, 2026
- Promised (contact)
- Mon Jun 22, 2026
- Last modified
- Jun 19, 2026
- Vehicle
- 2016 Jeep Wrangler Unlimited Sport V6 3.6L 3604CC 220CID VIN G
- VIN / Unit
- 1C4BJWDG0GL102259
- Mileage in
- 104853
- Total
- $234.07
- Parts / Labor / Sublet
- $0.00 / $198.47 / $0.00
- GP %
- 68.2%
- Labor hrs billed / tech hrs
- 1.4 / 1.4
Override history
No overrides recorded for this job.