📞 Call-back & 🚗 Delivery
Classification & Complexity
- Entity classification
- Customer
- Reason
- No internal, employee, or suspect match
- Complexity tier
- Medium (Tier 2, ×1.5)
- Reason
- No note text — defaulted to Tier 2 (Medium)
- Weighted load
- 7.0 units (real estimate: 7.0h from WIP Detail — complexity tier shown for reference, not re-applied)
- Remaining hours
🧩 Parts to verify (advisory — you decide)
🔴 Likely missing
-
Oil Pan Set
— Engine Oil Pan Gasket AI
Required to replace the oil pan when removing it for gasket replacement.
-
Castrol Transmax - Automatic Transmission Fluid -Red
— BG Automatic Transmission Fluid Service - Synthetic Fluid AI
Shop history shows Castrol Transmax is the standard fluid used instead of generic Transmax.
-
Drain plug crush washer / gasket
— Lube, Oil & Filter Service - Synthetic Oil
Oil changes usually need a new drain-plug crush washer (some vehicles reuse the plug).
-
Rear Main Seal Set
— Engine Oil Pan Gasket AI
Commonly replaced during oil pan removal to prevent future leaks from the same area.
🛠 Build Work / Quick Estimate — 2019 Jeep Wrangler
Pick (or type) a service and the parts (your part numbers + typical qty) and labor hours draft from your history — completeness included. Parts & hours only; price it in Protractor. For rare jobs your history can't cover, 🤖 AI drafts a generic parts list + ballpark hours to verify.
No draft yet — search a service above to start one.
Estimate Detail (from WIP Detail export)
- Estimated labor hours
- 7.0 h
- Services on ticket
- 4
🛠 BG Automatic Transmission Fluid Service - Synthetic Fluid · 2 parts
| Part # | Description | Qty | Cost |
|---|---|---|---|
| K6600 | TRANSMISSION CLEANING KIT PN# K6600 | 1 | $27.10 |
| CA326G | Automatic Transmission Fluid- Transmax | 16 | $103.60 |
🛠 Engine Oil Pan Gasket · 1 part
| Part # | Description | Qty | Cost |
|---|---|---|---|
| SP4554 | Brake Cleaner | 1 | $3.08 |
🛠 Ultraviolet Leak (UV) Detection for Engine Oil Leaks · 2 parts
| Part # | Description | Qty | Cost |
|---|---|---|---|
| SP4554 | Brake Cleaner | 0 | $1.85 |
| LF2008 | Leak Detection Dye | 1 | $6.14 |
🛠 Lube, Oil & Filter Service - Synthetic Oil · 2 parts
| Part # | Description | Qty | Cost |
|---|---|---|---|
| CA011G | Engine Oil 0W-20 Synthetic GF6 | 5 | $21.03 |
| WL10010 | Engine Oil Filter | 1 | $5.99 |
Technician Recommendations (advisory — advisor decides)
- Job type
- Standard repair
- Capability needed
- Light / medium repair & maintenance
| Rank | Technician | Skill | Match | Why |
|---|---|---|---|---|
| 1 | Anthony Miller DNC Staff | A | 56% (score 3.4) | Skill A (+3); no specialty match (+0); efficiency 1.5 (+1.0); workload 2/10 (-0.6) |
| 2 | Tawnee J Ralston DNC | B | 45% (score 2.7) | Skill B (+2); no specialty match (+0); efficiency 1.5 (+1.0); workload 1/10 (-0.3) |
These are recommendations only — no technician is auto-assigned. The advisor keeps full control of dispatch.
Override actions
Job data
- Source
- wip (appointment: no, WIP: yes)
- Type
- Work Order
- Workflow stage
- Work Completed
- Authorization
- ❓ Not authorized — held out of technician workload
- Service advisor
- Sundstrom, Emily
- Technician
- Tawnee J Ralston DNC
- Scheduled
- Wed Jun 17, 2026
- Promised (contact)
- Fri Jun 19, 2026
- Last modified
- Jun 19, 2026
- Vehicle
- 2019 Jeep Wrangler Unlimited Rubicon V6 3.6L 3604CC 220CID VIN G
- VIN / Unit
- 1C4HJXFG9KW502244
- Mileage in
- 83026
- Total
- $1,633.58
- Parts / Labor / Sublet
- $365.55 / $1,047.88 / $0.00
- GP %
- 68.2%
- Labor hrs billed / tech hrs
- 7.0 / 7.0
Override history
No overrides recorded for this job.