📞 Call-back & 🚗 Delivery
Classification & Complexity
- Entity classification
- Customer
- Reason
- No internal, employee, or suspect match
- Complexity tier
- Medium (Tier 2, ×1.5)
- Reason
- No note text — defaulted to Tier 2 (Medium)
- Weighted load
- 3.0 units (default hours × 1.5 complexity — no estimate yet)
- Remaining hours
🛠 Build Work / Quick Estimate — 2003 Hummer H2
Pick (or type) a service and the parts (your part numbers + typical qty) and labor hours draft from your history — completeness included. Parts & hours only; price it in Protractor. For rare jobs your history can't cover, 🤖 AI drafts a generic parts list + ballpark hours to verify.
No draft yet — search a service above to start one.
Estimate Detail (from WIP Detail export)
⏳ Estimate pending — this ticket has no priced line items yet, so its hours are estimated from the shop default. It will fill in once the estimate is built in Protractor.
Technician Recommendations (advisory — advisor decides)
- Job type
- Standard repair
- Capability needed
- Light / medium repair & maintenance
| Rank | Technician | Skill | Match | Why |
|---|---|---|---|---|
| 1 | Anthony Miller DNC Staff | A | 56% (score 3.4) | Skill A (+3); no specialty match (+0); efficiency 1.5 (+1.0); workload 2/10 (-0.6) |
| 2 | Tawnee J Ralston DNC | B | 45% (score 2.7) | Skill B (+2); no specialty match (+0); efficiency 1.5 (+1.0); workload 1/10 (-0.3) |
These are recommendations only — no technician is auto-assigned. The advisor keeps full control of dispatch.
Override actions
Job data
- Source
- wip (appointment: no, WIP: yes)
- Type
- Credit Slip
- Workflow stage
- —
- Authorization
- ❓ Not authorized — held out of technician workload
- Service advisor
- Smith II, James DNC
- Technician
- —
- Scheduled
- Wed Jan 31, 2024
- Promised (contact)
- Wed Jan 31, 2024
- Last modified
- Feb 07, 2024
- Vehicle
- 2003 Hummer H2 Base V8 6.0L 5967CC 364CID VIN U
- VIN / Unit
- 5GRGN23U33H135116
- Mileage in
- —
- Total
- $-69.50
- Parts / Labor / Sublet
- $0.00 / $0.00 / $0.00
- GP %
- 0.0%
- Labor hrs billed / tech hrs
- 0.0 / 0.0
Override history
No overrides recorded for this job.