📞 Call-back & 🚗 Delivery
Classification & Complexity
- Entity classification
- Customer
- Reason
- No internal, employee, or suspect match
- Complexity tier
- Medium (Tier 2, ×1.5)
- Reason
- No note text — defaulted to Tier 2 (Medium)
- Weighted load
- 5.4 units (real estimate: 5.4h from WIP Detail — complexity tier shown for reference, not re-applied)
- Remaining hours
🧩 Parts to verify (advisory — you decide)
🟡 Consider (upsell / while-in-there)
-
Terminal protectant / grease
— Battery - Replace
Battery replacement usually includes terminal protectant / grease.
🛠 Build Work / Quick Estimate — 2007 BMW X3
Pick (or type) a service and the parts (your part numbers + typical qty) and labor hours draft from your history — completeness included. Parts & hours only; price it in Protractor. For rare jobs your history can't cover, 🤖 AI drafts a generic parts list + ballpark hours to verify.
No draft yet — search a service above to start one.
Estimate Detail (from WIP Detail export)
- Estimated labor hours
- 5.4 h
- Services on ticket
- 2
🛠 Engine Control Module (Computer Assembly) · 1 part
| Part # | Description | Qty | Cost |
|---|---|---|---|
| — | Engine Control Module | 1 | $0.00 |
🛠 Battery - Replace · 1 part
| Part # | Description | Qty | Cost |
|---|---|---|---|
| MTP-49/H8 | Battery | 1 | $141.64 |
Technician Recommendations (advisory — advisor decides)
- Job type
- Standard repair
- Capability needed
- Light / medium repair & maintenance
| Rank | Technician | Skill | Match | Why |
|---|---|---|---|---|
| 1 | Jered Verhaeghe | A | 16% (score 1.0) at capacity ⚠ | Skill A (+3); no specialty match (+0); efficiency 1.5 (+1.0); workload 9/8 (-3.0) |
| 2 | Charlie Spirka diag | A | 16% (score 1.0) at capacity ⚠ | Skill A (+3); no specialty match (+0); efficiency 1.5 (+1.0); workload 17/10 (-3.0) |
These are recommendations only — no technician is auto-assigned. The advisor keeps full control of dispatch.
Override actions
Job data
- Source
- wip (appointment: no, WIP: yes)
- Type
- Work Order
- Workflow stage
- Work Authorized
- Authorization
- ✅ Authorized
- Service advisor
- Kelley, Kaitilyn
- Technician
- Spirka, Charlie
- Scheduled
- Thu May 14, 2026
- Promised (contact)
- Mon Jun 22, 2026
- Last modified
- Jun 18, 2026
- Vehicle
- 2007 BMW X3 3.0si L6 3.0L 2996CC
- VIN / Unit
- WBXPC93467WF18930
- Mileage in
- —
- Total
- $1,445.47
- Parts / Labor / Sublet
- $258.45 / $992.34 / $0.00
- GP %
- 71.2%
- Labor hrs billed / tech hrs
- 5.3999999999999995 / 5.45
Override history
| When | Action | Detail |
|---|---|---|
| 2026-06-18T13:59:53 | Manual hold | Held from projection |