📞 Call-back & 🚗 Delivery
Classification & Complexity
- Entity classification
- Customer
- Reason
- No internal, employee, or suspect match
- Complexity tier
- Medium (Tier 2, ×1.5)
- Reason
- Matched Tier 2 keyword "alignment"
- Weighted load
- 4.5 units (3.0h × 1.5 complexity)
- Remaining hours
🛠 Build Work / Quick Estimate — 2012 BMW X5
Pick (or type) a service and the parts (your part numbers + typical qty) and labor hours draft from your history — completeness included. Parts & hours only; price it in Protractor. For rare jobs your history can't cover, 🤖 AI drafts a generic parts list + ballpark hours to verify.
No draft yet — search a service above to start one.
Technician Recommendations (advisory — advisor decides)
- Job type
- Standard repair
- Capability needed
- Light / medium repair & maintenance
| Rank | Technician | Skill | Match | Why |
|---|---|---|---|---|
| 1 | Jered Verhaeghe | A | 16% (score 1.0) at capacity ⚠ | Skill A (+3); no specialty match (+0); efficiency 1.5 (+1.0); workload 9/8 (-3.0) |
| 2 | Charlie Spirka diag | A | 16% (score 1.0) at capacity ⚠ | Skill A (+3); no specialty match (+0); efficiency 1.5 (+1.0); workload 17/10 (-3.0) |
These are recommendations only — no technician is auto-assigned. The advisor keeps full control of dispatch.
Override actions
Job data
- Source
- appointment (appointment: yes, WIP: no)
- Type
- Appointment
- Workflow stage
- —
- Authorization
- 📅 Scheduled
- Service advisor
- —
- Technician
- —
- Scheduled
- Mon Jun 22, 2026 9:30 AM
- Promised (contact)
- Mon Jun 22, 2026
- Last modified
- Jun 16, 2026
- Vehicle
- 2012 BMW X5 xDrive35d L6 3.0L 2993CC
- VIN / Unit
- —
- Mileage in
- —
- Total
Notes / Details
alignment concern
Override history
No overrides recorded for this job.