📞 Call-back & 🚗 Delivery
Classification & Complexity
- Entity classification
- Customer
- Reason
- No internal, employee, or suspect match
- Complexity tier
- High (Tier 1, ×2.0)
- Reason
- Matched Tier 1 keyword "check engine"
- Weighted load
- 6.0 units (3.0h × 2.0 complexity)
- Remaining hours
🛠 Build Work / Quick Estimate — 2022 Volkswagen Tiguan
Pick (or type) a service and the parts (your part numbers + typical qty) and labor hours draft from your history — completeness included. Parts & hours only; price it in Protractor. For rare jobs your history can't cover, 🤖 AI drafts a generic parts list + ballpark hours to verify.
No draft yet — search a service above to start one.
Technician Recommendations (advisory — advisor decides)
- Job type
-
⚐ Diagnostic Intake — routes to A-level diagnostic specialists first
Diagnostic trigger keyword "check engine"
- Capability needed
- Diagnostic
| Rank | Technician | Skill | Match | Why |
|---|---|---|---|---|
| 1 | Charlie Spirka diag | A | 37% (score 3.0) at capacity ⚠ | Skill A (+3); no specialty match (+0); efficiency 1.5 (+1.0); workload 17/10 (-3.0); diagnostic specialist (+2) |
These are recommendations only — no technician is auto-assigned. The advisor keeps full control of dispatch.
Override actions
Job data
- Source
- appointment (appointment: yes, WIP: no)
- Type
- Appointment
- Workflow stage
- —
- Authorization
- 🔍 Inspecting
- Service advisor
- —
- Technician
- —
- Scheduled
- Mon Jun 22, 2026 11:00 AM
- Promised (contact)
- Mon Jun 22, 2026
- Last modified
- Jun 16, 2026
- Vehicle
- 2022 Volkswagen Tiguan
- VIN / Unit
- —
- Mileage in
- —
- Total
Notes / Details
customer states the check engine light is on please check and advise
Override history
No overrides recorded for this job.