📞 Call-back & 🚗 Delivery
Classification & Complexity
- Entity classification
- Customer
- Reason
- No internal, employee, or suspect match
- Complexity tier
- Medium (Tier 2, ×1.5)
- Reason
- No note text — defaulted to Tier 2 (Medium)
- Weighted load
- 2.1 units (real estimate: 2.1h from WIP Detail — complexity tier shown for reference, not re-applied)
- Remaining hours
🧩 Parts to verify (advisory — you decide)
🔴 Likely missing
-
AC System Lubricant (PAG Oil)
— Evacuate and Recharge R134A Air Conditioning System AI
Lubrication of compressor and seals is essential when servicing the AC system.
-
Desiccant Drier or Accumulator
— Evacuate and Recharge R134A Air Conditioning System AI
Moisture removal is critical after system evacuation to prevent compressor damage.
🛠 Build Work / Quick Estimate — 2008 Volvo XC90
Pick (or type) a service and the parts (your part numbers + typical qty) and labor hours draft from your history — completeness included. Parts & hours only; price it in Protractor. For rare jobs your history can't cover, 🤖 AI drafts a generic parts list + ballpark hours to verify.
No draft yet — search a service above to start one.
Estimate Detail (from WIP Detail export)
- Estimated labor hours
- 2.1 h
- Services on ticket
- 2
🛠 Windshield Wiper Blades · 1 part
| Part # | Description | Qty | Cost |
|---|---|---|---|
| 3 397 118 966 | Window Wiper Blade Set-Front 600mm/530mm | 1 | $27.88 |
🛠 Evacuate and Recharge R134A Air Conditioning System · 1 part
| Part # | Description | Qty | Cost |
|---|---|---|---|
| R134A | FREON REFRIGERANT | 35 | $16.87 |
Technician Recommendations (advisory — advisor decides)
- Job type
- Standard repair
- Capability needed
- Light / medium repair & maintenance
| Rank | Technician | Skill | Match | Why |
|---|---|---|---|---|
| 1 | Jered Verhaeghe | A | 16% (score 1.0) at capacity ⚠ | Skill A (+3); no specialty match (+0); efficiency 1.5 (+1.0); workload 9/8 (-3.0) |
| 2 | Charlie Spirka diag | A | 16% (score 1.0) at capacity ⚠ | Skill A (+3); no specialty match (+0); efficiency 1.5 (+1.0); workload 17/10 (-3.0) |
These are recommendations only — no technician is auto-assigned. The advisor keeps full control of dispatch.
Override actions
Job data
- Source
- wip (appointment: no, WIP: yes)
- Type
- Work Order
- Workflow stage
- Work Completed
- Authorization
- ✅ Authorized ✎
- Service advisor
- Kelley, Kaitilyn
- Technician
- Spirka, Charlie
- Scheduled
- Mon Jun 08, 2026
- Promised (contact)
- Fri Jun 19, 2026
- Last modified
- Jun 18, 2026
- Vehicle
- 2008 Volvo XC90 3.2 L6 3.2L 3192CC VIN 98
- VIN / Unit
- YV4CZ982X81456054
- Mileage in
- 187528
- Total
- $469.52
- Parts / Labor / Sublet
- $110.47 / $297.71 / $0.00
- GP %
- 67.0%
- Labor hrs billed / tech hrs
- 2.1 / 2.1
Override history
| When | Action | Detail |
|---|---|---|
| 2026-06-15T18:25:24 | authorize | manually authorized |