📞 Call-back & 🚗 Delivery
Classification & Complexity
- Entity classification
- Customer
- Reason
- No internal, employee, or suspect match
- Complexity tier
- Medium (Tier 2, ×1.5)
- Reason
- No note text — defaulted to Tier 2 (Medium)
- Weighted load
- 4.2 units (real estimate: 4.2h from WIP Detail — complexity tier shown for reference, not re-applied)
- Remaining hours
🧩 Parts to verify (advisory — you decide)
🔴 Likely missing
-
Coolant / antifreeze
— Water Pump
A water-pump R&R drains coolant — it should be refilled on the ticket.
-
Thermostat Housing Gasket
— Thermostat AI
Replacing thermostat typically requires new housing gasket to prevent leaks.
-
COOLING SYSTEM CLEANER
— BG cooling system Service- AI
System cleaner is standard in shop's cooling service procedures before refill.
-
Gasket / seal / O-ring
— Water Pump
Water pump usually includes gasket / seal / o-ring.
-
COOLANT - BLUE
— Water Pump AI
Shop history shows blue coolant is used for water pump jobs; green antifreeze selected appears inconsistent.
🟡 Consider (upsell / while-in-there)
-
Thermostat (consider)
— Water Pump
Good upsell/while-in-there — replace the thermostat with the pump.
-
coolant
— Thermostat
🔧 11-53-8-642-559
At your shops, 63% of 'Thermostat' jobs (248 seen) included a coolant. Usually 11-53-8-642-559 (Coolant Thermostat).
-
coolant
— Water Pump
🔧 11 51 8 638 026
At your shops, 63% of 'Water Pump' jobs (260 seen) included a coolant. Usually 11 51 8 638 026 (Water Pump Pump only).
🛠 Build Work / Quick Estimate — 1998 BMW M3
Pick (or type) a service and the parts (your part numbers + typical qty) and labor hours draft from your history — completeness included. Parts & hours only; price it in Protractor. For rare jobs your history can't cover, 🤖 AI drafts a generic parts list + ballpark hours to verify.
No draft yet — search a service above to start one.
Estimate Detail (from WIP Detail export)
- Estimated labor hours
- 4.2 h
- Services on ticket
- 3
🛠 BG cooling system Service- · 2 parts
| Part # | Description | Qty | Cost |
|---|---|---|---|
| SP552 | Engine Coolant / Antifreeze -Green-Domestic ETHYLEN-GLYCOL | 11 | $0.00 |
| K6860 | Cooling System Service Kit 540/546 | 1 | $29.99 |
🛠 Thermostat · 1 part
| Part # | Description | Qty | Cost |
|---|---|---|---|
| 11 53 7 511 580 | Thermostat Behr 88 Degree | 1 | $22.22 |
🛠 Water Pump · 1 part
| Part # | Description | Qty | Cost |
|---|---|---|---|
| 1600-66417 | Water Pump | 1 | $32.35 |
Technician Recommendations (advisory — advisor decides)
- Job type
- Standard repair
- Capability needed
- Light / medium repair & maintenance
| Rank | Technician | Skill | Match | Why |
|---|---|---|---|---|
| 1 | Jered Verhaeghe | A | 16% (score 1.0) at capacity ⚠ | Skill A (+3); no specialty match (+0); efficiency 1.5 (+1.0); workload 9/8 (-3.0) |
| 2 | Charlie Spirka diag | A | 16% (score 1.0) at capacity ⚠ | Skill A (+3); no specialty match (+0); efficiency 1.5 (+1.0); workload 17/10 (-3.0) |
These are recommendations only — no technician is auto-assigned. The advisor keeps full control of dispatch.
Override actions
Job data
- Source
- wip (appointment: no, WIP: yes)
- Type
- Work Order
- Workflow stage
- Work Authorized
- Authorization
- ✅ Authorized
- Service advisor
- Kelley, Kaitilyn
- Technician
- Spirka, Charlie
- Scheduled
- Mon Jun 15, 2026
- Promised (contact)
- Fri Jun 19, 2026
- Last modified
- Jun 18, 2026
- Vehicle
- 1998 BMW M3 Base L6 3.2L 3152CC
- VIN / Unit
- WBSCD0328WEE13290
- Mileage in
- —
- Total
- $1,195.21
- Parts / Labor / Sublet
- $285.17 / $754.19 / $0.00
- GP %
- 75.7%
- Labor hrs billed / tech hrs
- 4.2 / 4.2
Override history
No overrides recorded for this job.