📞 Call-back & 🚗 Delivery
Classification & Complexity
- Entity classification
- Customer
- Reason
- No internal, employee, or suspect match
- Complexity tier
- Medium (Tier 2, ×1.5)
- Reason
- No note text — defaulted to Tier 2 (Medium)
- Weighted load
- 7.2 units (real estimate: 7.2h from WIP Detail — complexity tier shown for reference, not re-applied)
- Remaining hours
🧩 Parts to verify (advisory — you decide)
🔴 Likely missing
-
Engine Coolant Hose
— Coolant Hose(s) AI
Shop history shows this is standard for coolant hose jobs; only flanges are listed.
-
Oil Filter
— Lube, Oil & Filter Service (European Vehicles)- Synthetic Oil AI
Shop history consistently includes oil filter; not explicitly listed on this order.
🛠 Build Work / Quick Estimate — 2011 Land Rover Range Rover
Pick (or type) a service and the parts (your part numbers + typical qty) and labor hours draft from your history — completeness included. Parts & hours only; price it in Protractor. For rare jobs your history can't cover, 🤖 AI drafts a generic parts list + ballpark hours to verify.
No draft yet — search a service above to start one.
Estimate Detail (from WIP Detail export)
- Estimated labor hours
- 7.2 h
- Services on ticket
- 2
🛠 Coolant Hose(s) · 2 parts
| Part # | Description | Qty | Cost |
|---|---|---|---|
| LR0 18275 | Coolant Outlet Flange | 1 | $65.01 |
| 412498 | Coolant Outlet Flange | 1 | $80.81 |
🛠 Lube, Oil & Filter Service (European Vehicles)- Synthetic Oil · 5 parts
| Part # | Description | Qty | Cost |
|---|---|---|---|
| ODPGSKT | Oil Drain Plug Gasket | 1 | $0.00 |
| 115 | BG Extended Life MOA | 1 | $13.29 |
| HISYN5-20 | Synthetic Motor Oil | 3 | $38.97 |
| SYN5-20-5QT | Synthetic Motor Oil | 1 | $39.99 |
| MGL57279 | Oil Filter | 1 | $8.55 |
Technician Recommendations (advisory — advisor decides)
- Job type
- Standard repair
- Capability needed
- Light / medium repair & maintenance
| Rank | Technician | Skill | Match | Why |
|---|---|---|---|---|
| 1 | Jered Verhaeghe | A | 16% (score 1.0) at capacity ⚠ | Skill A (+3); no specialty match (+0); efficiency 1.5 (+1.0); workload 9/8 (-3.0) |
| 2 | Charlie Spirka diag | A | 16% (score 1.0) at capacity ⚠ | Skill A (+3); no specialty match (+0); efficiency 1.5 (+1.0); workload 17/10 (-3.0) |
These are recommendations only — no technician is auto-assigned. The advisor keeps full control of dispatch.
Override actions
Job data
- Source
- wip (appointment: no, WIP: yes)
- Type
- Work Order
- Workflow stage
- Estimate Completed
- Authorization
- ⏸ Awaiting OK — held out of technician workload
- Service advisor
- Kelley, Kaitilyn
- Technician
- Spirka, Charlie
- Scheduled
- Tue Jun 16, 2026
- Promised (contact)
- Fri Jun 19, 2026
- Last modified
- Jun 18, 2026
- Vehicle
- 2011 Land Rover Range Rover HSE V8 5.0L 5000CC VIN D
- VIN / Unit
- SALMF1D45BA341032
- Mileage in
- —
- Total
- $2,101.91
- Parts / Labor / Sublet
- $567.04 / $1,280.82 / $0.00
- GP %
- 69.5%
- Labor hrs billed / tech hrs
- 7.2 / 7.2
Override history
No overrides recorded for this job.