📞 Call-back & 🚗 Delivery
Classification & Complexity
- Entity classification
- Customer
- Reason
- No internal, employee, or suspect match
- Complexity tier
- Medium (Tier 2, ×1.5)
- Reason
- No note text — defaulted to Tier 2 (Medium)
- Weighted load
- 3.3 units (real estimate: 3.3h from WIP Detail — complexity tier shown for reference, not re-applied)
- Remaining hours
🧩 Parts to verify (advisory — you decide)
🔴 Likely missing
-
Oil Drain Plug Crush Washer/Gasket
— Lube, Oil & Filter Service (European Vehicles) AI
Standard practice for synthetic oil service to prevent leaks at drain plug.
-
Coolant Hose Clamps
— Coolant Hose(s) AI
Required to secure hoses after replacement or reinstallation.
-
Drain plug crush washer / gasket
— Lube, Oil & Filter Service (European Vehicles)- Synthetic Oil
Oil changes usually need a new drain-plug crush washer (some vehicles reuse the plug).
🛠 Build Work / Quick Estimate — 2002 Volkswagen Beetle
Pick (or type) a service and the parts (your part numbers + typical qty) and labor hours draft from your history — completeness included. Parts & hours only; price it in Protractor. For rare jobs your history can't cover, 🤖 AI drafts a generic parts list + ballpark hours to verify.
No draft yet — search a service above to start one.
Estimate Detail (from WIP Detail export)
- Estimated labor hours
- 3.3 h
- Services on ticket
- 2
🛠 Lube, Oil & Filter Service (European Vehicles)- Synthetic Oil · 3 parts
| Part # | Description | Qty | Cost |
|---|---|---|---|
| LM20125 | 5W30 Top Tec 4200 | 4 | $34.58 |
| 115 | BG Extended Life MOA | 1 | $13.29 |
| 074 115 562 | Oil Filter Kit w/ O-Ring | 1 | $7.43 |
🛠 Coolant Hose(s) · 2 parts
| Part # | Description | Qty | Cost |
|---|---|---|---|
| 21080-0038-99U | COOLANT G12 EVO - PINK | 2 | $11.27 |
| 1C0121036J | HVAC Heater Hose | 1 | $10.00 |
Technician Recommendations (advisory — advisor decides)
- Job type
- Standard repair
- Capability needed
- Light / medium repair & maintenance
| Rank | Technician | Skill | Match | Why |
|---|---|---|---|---|
| 1 | Jered Verhaeghe | A | 16% (score 1.0) at capacity ⚠ | Skill A (+3); no specialty match (+0); efficiency 1.5 (+1.0); workload 9/8 (-3.0) |
| 2 | Charlie Spirka diag | A | 16% (score 1.0) at capacity ⚠ | Skill A (+3); no specialty match (+0); efficiency 1.5 (+1.0); workload 17/10 (-3.0) |
These are recommendations only — no technician is auto-assigned. The advisor keeps full control of dispatch.
Override actions
Job data
- Source
- wip (appointment: no, WIP: yes)
- Type
- Work Order
- Workflow stage
- Work Authorized
- Authorization
- ✅ Authorized
- Service advisor
- Kelley, Kaitilyn
- Technician
- Sean Lake
- Scheduled
- Tue Jun 16, 2026
- Promised (contact)
- Fri Jun 19, 2026
- Last modified
- Jun 18, 2026
- Vehicle
- 2002 Volkswagen Beetle GLS L4 1.9L 1896CC 116CID
- VIN / Unit
- 3VWCP21C32M408079
- Mileage in
- —
- Total
- $800.09
- Parts / Labor / Sublet
- $210.20 / $486.94 / $0.00
- GP %
- 70.1%
- Labor hrs billed / tech hrs
- 3.3000000000000003 / 3.3
Override history
No overrides recorded for this job.