📞 Call-back & 🚗 Delivery
Classification & Complexity
- Entity classification
- Customer
- Reason
- No internal, employee, or suspect match
- Complexity tier
- Medium (Tier 2, ×1.5)
- Reason
- No note text — defaulted to Tier 2 (Medium)
- Weighted load
- 5.4 units (real estimate: 5.4h from WIP Detail — complexity tier shown for reference, not re-applied)
- Remaining hours
🧩 Parts to verify (advisory — you decide)
🔴 Likely missing
-
Water Temp. Sensor 4 Pin, Green 20mm Dual
— Thermostat AI
Commonly replaced during thermostat housing work to prevent future temperature gauge issues.
-
COOLANT - PINK
— BG cooling system Service- AI
Shop history shows pink coolant is the typical choice for this service, not green.
🛠 Build Work / Quick Estimate — 1999 Volkswagen EuroVan
Pick (or type) a service and the parts (your part numbers + typical qty) and labor hours draft from your history — completeness included. Parts & hours only; price it in Protractor. For rare jobs your history can't cover, 🤖 AI drafts a generic parts list + ballpark hours to verify.
No draft yet — search a service above to start one.
Estimate Detail (from WIP Detail export)
- Estimated labor hours
- 5.4 h
- Services on ticket
- 2
🛠 Thermostat · 6 parts
| Part # | Description | Qty | Cost |
|---|---|---|---|
| 021 121 121A | Thermostat Housing Cover | 1 | $3.76 |
| — | Engine Coolant / Antifreeze G012A8DA1 | 12 | $0.00 |
| br1 | Brake Cleaner | 0 | $0.00 |
| 021 121 117A | Thermostat Housing | 1 | $17.35 |
| 021 121 119A | Thermostat Housing Gskt. | 1 | $3.96 |
| 34311 | Liquid Adhesive Gasket | 0 | $0.00 |
🛠 BG cooling system Service- · 2 parts
| Part # | Description | Qty | Cost |
|---|---|---|---|
| SP552 | Engine Coolant / Antifreeze -Green-Domestic G012A8DA1 | 12 | $0.00 |
| K6860 | Cooling System Service Kit 540/546 | 1 | $29.99 |
Technician Recommendations (advisory — advisor decides)
- Job type
- Standard repair
- Capability needed
- Light / medium repair & maintenance
| Rank | Technician | Skill | Match | Why |
|---|---|---|---|---|
| 1 | Jered Verhaeghe | A | 16% (score 1.0) at capacity ⚠ | Skill A (+3); no specialty match (+0); efficiency 1.5 (+1.0); workload 9/8 (-3.0) |
| 2 | Charlie Spirka diag | A | 16% (score 1.0) at capacity ⚠ | Skill A (+3); no specialty match (+0); efficiency 1.5 (+1.0); workload 17/10 (-3.0) |
These are recommendations only — no technician is auto-assigned. The advisor keeps full control of dispatch.
Override actions
Job data
- Source
- wip (appointment: no, WIP: yes)
- Type
- Work Order
- Workflow stage
- Inspection Completed
- Authorization
- ⏸ Awaiting OK — held out of technician workload
- Service advisor
- Kelley, Kaitilyn
- Technician
- Verhaeghe, Jered
- Scheduled
- Wed Jun 17, 2026
- Promised (contact)
- Thu Jun 18, 2026
- Last modified
- Jun 19, 2026
- Vehicle
- 1999 Volkswagen EuroVan MV V6 2.8L 2771CC VIN H
- VIN / Unit
- WV2MH2704XH001225
- Mileage in
- —
- Total
- $1,413.21
- Parts / Labor / Sublet
- $228.82 / $992.35 / $0.00
- GP %
- 75.6%
- Labor hrs billed / tech hrs
- 5.4 / 5.4
Override history
No overrides recorded for this job.