📞 Call-back & 🚗 Delivery
Classification & Complexity
- Entity classification
- Customer
- Reason
- No internal, employee, or suspect match
- Complexity tier
- Medium (Tier 2, ×1.5)
- Reason
- No note text — defaulted to Tier 2 (Medium)
- Weighted load
- 4.4 units (real estimate: 4.4h from WIP Detail — complexity tier shown for reference, not re-applied)
- Remaining hours
🧩 Parts to verify (advisory — you decide)
🔴 Likely missing
-
Rotors
— Disc Brake Pads & Rotors (Rear)
Brake job usually includes rotors.
-
Brake Disc-Front
— Disc Brake Pads & Rotors (Rear) AI
Shop history shows front rotors are typically replaced when doing rear brake service on this model.
-
Brake Cleaner
— Disc Brake Pads & Rotors (Rear) AI
Brake cleaner is standard for proper pad and rotor installation and debris removal.
-
COOLING SYSTEM CLEANER
— BG cooling system Service- AI
Cooling system cleaner is part of the standard BG service procedure per shop history.
-
Caliper / slide grease
— Disc Brake Pads & Rotors (Rear)
Caliper slide pins and pad ears should be greased.
-
brake rotors
— Disc Brake Pads & Rotors (Rear)
🔧 34 21 6 871 300
At your shops, 76% of 'Disc Brake Pads & Rotors (Rear)' jobs (522 seen) included a brake rotors. Usually 34 21 6 871 300 (Brake Pad Set-Rear w/ Shims).
-
COOLANT - BLUE
— BG cooling system Service- AI
Shop history indicates blue coolant is typically used alongside the green domestic coolant for this service.
🛠 Build Work / Quick Estimate — 2011 Mini Cooper
Pick (or type) a service and the parts (your part numbers + typical qty) and labor hours draft from your history — completeness included. Parts & hours only; price it in Protractor. For rare jobs your history can't cover, 🤖 AI drafts a generic parts list + ballpark hours to verify.
No draft yet — search a service above to start one.
Estimate Detail (from WIP Detail export)
- Estimated labor hours
- 4.4 h
- Services on ticket
- 2
🛠 Disc Brake Pads & Rotors (Rear) · 4 parts
| Part # | Description | Qty | Cost |
|---|---|---|---|
| K8837 | Stop Squeal Service Kit 605BK/860 | 1 | $9.98 |
| 34 21 6 778 327 | Brake Pad Set-Rear w/ Shims | 1 | $52.37 |
| 34 35 6 792 573 | Brake Pad Sensor-Rear | 1 | $13.62 |
| 34 21 6 784 389 | Brake Disc-Rear | 2 | $74.16 |
🛠 BG cooling system Service- · 2 parts
| Part # | Description | Qty | Cost |
|---|---|---|---|
| K6860 | Cooling System Service Kit 540/546 | 1 | $29.99 |
| SP552 | Engine Coolant / Antifreeze -Green-Domestic | 5 | $0.00 |
Technician Recommendations (advisory — advisor decides)
- Job type
- Standard repair
- Capability needed
- Light / medium repair & maintenance
| Rank | Technician | Skill | Match | Why |
|---|---|---|---|---|
| 1 | Jered Verhaeghe | A | 16% (score 1.0) at capacity ⚠ | Skill A (+3); no specialty match (+0); efficiency 1.5 (+1.0); workload 9/8 (-3.0) |
| 2 | Charlie Spirka diag | A | 16% (score 1.0) at capacity ⚠ | Skill A (+3); no specialty match (+0); efficiency 1.5 (+1.0); workload 17/10 (-3.0) |
These are recommendations only — no technician is auto-assigned. The advisor keeps full control of dispatch.
Override actions
Job data
- Source
- wip (appointment: no, WIP: yes)
- Type
- Work Order
- Workflow stage
- Work Authorized
- Authorization
- ✅ Authorized
- Service advisor
- Kelley, Kaitilyn
- Technician
- Spirka, Charlie
- Scheduled
- Wed Jun 17, 2026
- Promised (contact)
- Fri Jun 19, 2026
- Last modified
- Jun 18, 2026
- Vehicle
- 2011 Mini Cooper S Clubman L4 1.6L 1598CC
- VIN / Unit
- WMWZG3C54BTY36601
- Mileage in
- —
- Total
- $1,478.18
- Parts / Labor / Sublet
- $502.25 / $793.88 / $0.00
- GP %
- 72.5%
- Labor hrs billed / tech hrs
- 4.4 / 4.4
Override history
No overrides recorded for this job.